Deliver efficient & intelligent customer support
Utilising Conversational AI
Step into a new era of customer service with CX2GO's partnership with Humley. Our collaboration brings you the latest in conversational AI technology, empowering your business to deliver seamless and efficient customer interactions like never before. Explore the possibilities of Humley's innovative solutions and discover how they can transform your customer engagement strategies.
Transforming the way people interact with businesses via Conversational AI.
Humley Studio has revolutionised businesses across various industries, delivering state-of-the-art conversational AI solutions that support customers, service agents, and employees. Humley’s assistant provides on-demand information and seamless self-service options across multiple channels, effortlessly connecting and engaging users with businesses.
Revolutionising customer engagement
Our partners: Humley
Boost customer satisfaction
Resolve customer queries accurately and efficiently on the first interaction, enhancing overall satisfaction and loyalty.
Optimise operational costs
Streamline customer support processes and minimise resource expenditure, leading to significant cost savings for your business.
Drive productivity
Automate repetitive tasks and provide instant responses, allowing your team to focus on high-value activities that will save time and increase efficiency
Enhance customer engagement
Deliver personalised and responsive support round-the-clock, ensuring a seamless and delightful experience for your customers.
Experience the bot in action
Test drive our conversation AI solution
Dive into our interactive demo to see firsthand how our Humley-powered bot transforms customer interactions.
With 'Where is my order?' being one of the top reasons for customer contacts in retail and ecommerce, we've tailored a specific use case for this query.
Experience the efficiency of self-service as our bot guides you through tracking an order, reducing contact volumes for this common query and boosting both customer satisfaction and operational efficiency.
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How it works
A quick guide to testing the bot
01
Visit our demo website
Start by visiting our demo website using the link below where the bot is embedded within an example product page.
02
Use the mock order number
Use the provided mock order number to simulate a "Where is my order?" query.
03
Engage with the bot
Interact with the bot by asking about the order status. The bot will provide real-time updates and guide you through the tracking process in the same way a customer would interact.
